Shipping policy

Delivery costs
The costs of delivery will be as displayed to you on our website.

When we will provide the products
During the order process we will let you know when we will provide the products to you. We will deliver them to you as soon as reasonably possible and in any event within 30 days after the day on which we accept your order.

Orders to the UK and rest of the world are shipped from the Rejuvenated warehouse in the UK. Orders from the EU will be shipped from a third party warehouse in Holland and orders in Australia and New Zealand are shipped from a third party warehouse in Australia.

Any orders which require delivery outside of the EU will be delivered duty unpaid and you will be responsible for any duties payable. Any orders which require delivery outside of the EU will be delivered duty unpaid and you will be responsible for any duties payable.

We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

Collection by you
Our products are shipped from a warehouse and are not available for collection in person.

If you are not at home when the product is delivered
If no one is available at your address to take delivery and the products cannot be posted through your letterbox, you can contact the delivery company directly or contact the Rejuvenated office by phone on 0114 2356585 (+44 for international calls) or by email at info@rejuvenated.com

If you do not re-arrange delivery
If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot your goods may be returned and you may be charged for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract.